Frequently Asked Questions
Answers To Questions About Fixhome.com Products

Whats the difference between Wood & Poly frame octagon windows?

How soon will my order ship?

These questions and more are answered here.

  • My wall is more than 4-9/16". Do you offer jamb extensions?
  • Can I get interior trim for my Fixhome window?
  • What kinds of trim are available for my window?
  • After I place my order how long will it take to arrive?
  • Can I turn my venting octagon window so that the hinge is at the top and the window opens like an awning?
  • My wall is more than 4-9/16". Do you offer jamb extensions?

    Yes. Jamb extensions are available in 2" increments. You can find jamb extensions in the "Accessories" link located at the top of each page of window units.


    Can I get interior trim for my Fixhome window?

    Yes. Interior casing is available for octagon, round, and oval windows located in the "Accessories" link of each window unit page or at the bottom of each window ordering page.


    What kinds of trim are available for my window?

    Octagon: 2-1/4" oak or pine pre-mitered colonial profile casing (Other species available upon request)

    Round & Oval: 2-1/4" moulded polyurethane 1 piece colonial casing


    After I place my order how long will it take to arrive?

    Normal production time for windows and custom window grille inserts is 1-2 weeks. This does not include transit time. Normal transit time is based on destination FOB Minneapolis, MN. Please allow 3-5 business days from date of shipping for delivery.


    Can I turn my venting octagon window so that the hinge is at the top and the window opens like an awning?

     Fixhome does not recommend that venting windows be installed with the hinge at the top. The units have been engineered to operate like a casement window with the hinge on the side. Right and Left hand hinge units are available. 

    Installing Fixhome.com products inconsistent with manufacturer's recommendations will invalidate the warranty.


    Thank you for your interest in our products. If the answer to your question is not listed above send us an email at info@fixhome.com and we will respond as soon as possible.

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